FAQ

Frequently Asked Questions

FAQ

Teachers

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How do I sign in?

For detailed instructions on signing in as a teacher or administrator, please see this tutorial: (link to sign-in tutorial)

Why can’t I see students in the Live Monitor?

You will only see students who are actively signed into a course in the Live Monitor. If a student is signed in and working and you still do not see them, you do not have access to that course and need to talk to your administrator.

How do I print student data?

You can download and print student data through the reports tab on the left of your interface. For more detailed information on reports, please see this tutorial: (link to reports tutorial)

How to I edit what courses a student is taking?

You can change what courses a student is enrolled in through the Student Account. For detailed instructions on editing course enrollments, please see this tutorial: (link to course enrollment tutorial)

Where can I view a course syllabus?

When you are signed in as a teacher or administrator, you have a Curriculum tab on the left side of your interface. This will let you view course content and syllabi for any of the courses available in Acellus.

Are Acellus courses A-G approved?

Many Acellus courses are A-G approved, to see a current listing please click here: Acellus High School Courses

How can I add a parent to view student reports?

You can add a parent to a student’s account through the student account section. Please see this tutorial for more details: (link to Parent Interface tutorial)

How do I add a new student?

Please see this tutorial on adding students to Acellus: (link to adding a student tutorial)

How do I add another teacher to Acellus?

School Administrators can add additional teachers through the “Manage Users” option on the main menu.

Can students access Acellus using their school assigned username and password?

Schools are able to add a school-assigned ID and password in the student’s “Profile” page. This will allow them to sign-in with the school-assigned credentials or the Acellus generated ones.

How do I adjust the Video Playback Speed Controls?

School Administrators can allow video playback speed controls under the school settings. If these are allowed, students can adjust the video sped by clicking the settings gear on the video player.

How do I change a student’s goal?

Student goals can be adjusted by going to the student account page.

How do I adjust the Exam Proctoring settings?

Exam proctoring can be adjusted under the school settings.

FAQ 

Students

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How do students sign in?

Students should go to Acellus.com and click student sign-in or download the Acellus app. They will need to input their ID and password and this will sign them in. For more details on this process, please see this tutorial: (link to student sign-in tutorial)

Why can't my student log in from home?

If a student is able to sign in at school but not at home, this is likely an issue with an easy sign-in. Students have the ability to create an easy sign-in which is a simpler username and password. These easy sign-ins only work at the location the student created them. If a student setup an easy sign-in at school, it will only work at school. If this is the case, they will still be able to sign in with their Acellus ID and generated password. For more information on finding their ID and password, please see this tutorial: (link to student sign-in cards tutorial)

 

Where can students see their daily/weekly goal progress?

There are three different student interfaces in Acellus Gold. Students will see their goal progress slightly different in each one.

In the Elementary interface (students in pre-K through third grade) students will have a sticker on their course tile if the daily goal for that course has been met for the day. They can also see their weekly goal progress by clicking into a course and opening the menu. You can find more details on the Elementary student interface here: (link to student interface – elementary tutorial)

In the Middle school interface (students in fourth through eighth grade) students will see a weekly goal status on each course tile. They can also click into a course, open the menu and see their weekly goal status. You can find more details on the Middle school student interface here: (link to student interface – middle school tutorial)

In the High school interface (students in ninth grade and above) students will have a weekly goal status on each course tile. They can also click into a course, open the menu and see their weekly goal status. You can find more details on the High school student interface here: (link to student interface – high school tutorial)

 

Do Acellus videos have captions or subtitles?

Acellus lesson videos have closed captions. Students can turn these on by clicking the setting icon on the video player (gear icon). In the video settings menu, they’ll have the option to turn on captions.

FAQ

Parents

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How do I sign in?

Parents will sign in the same way that a teacher does. For detailed instruction on this, please see this tutorial: (link to sign-in tutorial)

How do I check my student’s grades?

Once you sign in as a parent, you can click your student’s name and see an overview of their grades. Clicking on a particular course will allow you to see detailed grades for that course. You can learn more about the Acellus parent interface here: (link to parent interface tutorial)

How do I check my student's goals?

Once you sign in as a parent, you can click your student’s name and see an overview of their courses. This will include a daily goal status for each course.